wavenovel Chapter 70: Is there a problem with the quality of Chongxi? Wen Guoliang has taken action!
Chapter 70: Is there a problem with the quality of Chongxi? Wen Guoliang has taken action!
Cecilia Cheung handed over her phone, "Take a look."
Wang Guanxi took it and made a few strokes.
The first video features a young man with dyed blonde hair, who has about 20,000 to 30,000 followers.
He held up a white T-shirt from Chongxi, facing the camera with an exaggerated expression as if he had swallowed a fly.
"Guys, look at this shirt! It's from Chongxi! That brand that spent a million on a naming contest! I washed it once, just once! Look how shrunk it is!"
He shook the T-shirt, and it was indeed a size smaller than normal.
Wang Guanxi frowned.
The second video features a woman in her early twenties with a few more followers, around 50,000 to 60,000.
She was wearing a black hoodie from Chongxi, turned around in front of the camera, and then tugged at the collar.
"Ladies, beware! I wore this hoodie for one day, and the neckline is already deformed! Look at this, is it even wearable?"
The neckline is indeed a bit loose, but not as exaggerated as she described.
The third video is even more ruthless.
A man, holding up Chongxi's denim jacket, pointed to a loose thread on the cuff, his tone as sarcastic as if he were reciting a eulogy.
"A million-dollar brand, and this is the workmanship? Look at these loose threads, they're even rougher than what my grandma sews. It's definitely just hype; the quality is terrible."
All three videos were released this morning.
But the one with the most views has already surpassed 500,000.
The comments section was even more lively.
"As expected, hyped-up things are unreliable."
"The story is well-told, but the quality is a complete mess."
"I almost placed an order, but thankfully I didn't."
"Return! Refund!"
"This brand is just a scam to fleece people; anyone who buys from them will be cheated."
"A great philanthropist? I think he's more of a conman."
Wang Guanxi read through several comments, his brows furrowing deeper and deeper.
He wasn't frowning because of quality issues.
It's because these comments are all so synchronized.
When netizens usually hurl insults at each other, they each say their own thing, resulting in a chaotic mess.
However, these comments share a high degree of consistency in their keywords.
"hype", "unreliable", "refund", "exploiting investors".
They look like they were made from the same mold.
Having worked in the internet industry for so many years, Wang Guanxi is very familiar with this kind of tactic.
Online trolls.
Someone must have hired an online troll army to stir up trouble.
"Mr. Wang, should we issue a statement?" Cecilia Cheung asked.
"No rush." Wang Guanxi handed the phone back to her. "Let's see how things go first."
No sooner had he finished speaking than there was another knock on the office door.
"Come in."
Lu Mingyuan and Jiang Yinan walked in together.
Neither of them looked too good.
Lu Mingyuan adjusted his glasses and cut to the chase: "Mr. Wang, have you seen the videos on Douyin?"
"I've seen it."
"It's obvious someone's targeting us." Lu Mingyuan's tone was very confident. "I checked the outbound records of those clothes that were the subject of complaints, and they were all from the first batch. We did a full inspection of the first batch, so there couldn't be that many problems."
Jiang Yinan also became anxious, speaking rapidly: "I checked the production records for that loose thread on the denim jacket. There were 500 pieces in that batch, and the quality inspection report showed only two had the loose thread issue, a defect rate of four per thousand. How could it possibly have been bought by an online influencer?"
Wang Guanxi leaned back in his chair, watching the two of them.
They were all getting more and more anxious.
Lu Mingyuan was worried about the damage to the brand image, while Jiang Yinan was worried about the stigmatization of the design.
But no matter who's in a hurry, the company's interests are always at stake.
Wang Guanxi suddenly felt a sense of relief.
Although these two people have incompatible personalities and can argue during meetings, when something really happens, they both think on the company's side.
These kinds of employees are called high-level oxen and horses.
They work incredibly hard, and if something happens to them, they're more anxious than if their own house were on fire.
"Who do you think is behind this?" Wang Guanxi asked.
Lu Mingyuan and Jiang Yinan exchanged a glance.
Lu Mingyuan spoke first: "It's hard to say. But someone who can afford to hire online trolls and specifically chose to attack us when we were just starting out can't be an ordinary netizen."
Jiang Yinan then asked, "Could they be competitors?"
Wang Guanxi remained silent.
He already had a name in his mind.
Wen Guoliang.
The owner of Meiwei is Wen Wubin's father.
More than a month ago, Wen Wubin's act of catching his wife cheating became a trending topic, damaging the brand image of Meiwei. Wen Guoliang spent 800,000 yuan to suppress the heat.
Later, in Xiao Jiandong's case, Wang Guanxi hired lawyer Qin Yun to help Xiao Jiandong with the case, and he was given a suspended sentence.
With just a little investigation, Wen Guoliang could find out who had hired Qin Yun.
If you investigate further, you'll find that he's linked to Edison Chen.
After more than a month of silence, Wang Guanxi began to suspect something was wrong.
Given Wen Guoliang's temperament after more than 20 years in the clothing industry, he would not let such a huge loss go unpunished.
Sure enough, after holding back for more than a month, he came up with this move.
Lu Mingyuan's phone kept ringing. He took it out and looked at it, his brows furrowing so deeply they could trap a mosquito.
"Mr. Wang, I just received news that some people have already started requesting refunds for the second batch of pre-orders."
"In the past hour, we have processed 137 refunds."
Jiang Yinan had just glanced at her phone as well, and upon hearing Lu Mingyuan's words, she spoke twice as fast in her anxiety:
"Mr. Wang, those videos have almost 500,000 views combined. The comments section is full of insults, all sorts of things. If this continues, the brand reputation we've worked so hard to build will be ruined."
She paused, then said, "I suggest we send a lawyer's letter immediately to sue those internet celebrities for spreading rumors."
Lu Mingyuan shook his head: "Sending a lawyer's letter is too slow. By the time the court rules, it'll be too late. I suggest we contact Douyin officials immediately and have those videos taken down."
The two of them took turns talking, each saying their own thing.
Wang Guanxi leaned back in his chair and listened to them finish speaking before speaking.
"Are you done talking?"
The two looked at each other and nodded.
"Now that you've finished speaking, it's my turn to talk."
Wang Guanxi stood up, walked to the window, and looked outside.
"You're all right, but it's all too slow."
He turned around and looked at Lu Mingyuan.
"Mr. Lu, please compile all the quality inspection reports, fabric purchase contracts, and production process monitoring videos for the first batch of products. I need to see them by tomorrow morning."
Lu Mingyuan was taken aback for a moment: "President Wang, you mean...?"
"It will come in handy in court," Wang Guanxi said. "Prepare the evidence in advance to avoid being caught off guard later."
Lu Mingyuan nodded, turned around and left.
Wang Guanxi then looked at Jiang Yinan.
"President Jiang, please do something for me."
"What is it?"
"Design a live streaming plan. Set up eight cameras in the workshop and record every step from fabric receiving to cutting, sewing, and packaging. Live stream 24/7, without interruption."
Jiang Yinan's eyes lit up immediately.
"Transparent factory?"
"Yes," Wang Guanxi said. "Didn't they say our quality was bad? Then let them see for themselves. How the clothes are made, what fabrics are used, what processes are employed—it'll all be clear at a glance."